Based on Law No. (13) of 2016 on Protecting Personal Data Privacy, the Ministry of Communications and Information Technology (MCIT) is committed to protecting your privacy and keeping your personal data confidential. This Privacy Policy explains how your data is collected, used, and protected when you use the Information Request service.

1- Data Collection

When you submit a request to obtain information, we may collect certain personal data, including, but not limited to, your full name, QID number, contact details, and any other information required to process your request. All data is collected directly from you through a secure submission form.

2- Purpose of Data Use

Your personal data is used strictly for the following purposes:

• Verifying your identity
• Processing and responding to your request
• Communicating with you regarding the status of your request
• Maintaining records in accordance with applicable laws and regulations

3- Confidentiality and Data Protection

We are committed to ensuring the confidentiality and integrity of your personal information. Accordingly:

• Your data will not be shared, published, or disclosed to any third party without your explicit consent, unless required by law.
• Access to your data is strictly limited to authorized personnel at MCIT involved in processing your request.
• Appropriate security measures are in place to prevent unauthorized access, loss, or misuse of your data.

4- Updates to This Policy

MCIT reserves the right to update this Privacy Policy when necessary. If a user continues to use the Information Request service after MCIT has changed it, then it is accepted implicitly by them.