The aim of this Mobile Services Framework document is to build a consistent, whole of government approach to adopting mobile technology in delivering government services that will help us to achieve our objectives outlined in the Qatar Digital Government strategy.  Our goal is to better position our Qatar Government to continuously find and deliver new and innovative ways to extend its services to better serve and engage its people. It will set a coordinated approach across government to adopt mobile technology with the aim of achieving the strategic priorities of the Qatar Digital Government strategy.

The Data Management Policy aims at establishing the governance and standard processes across the Government Agencies in the State of Qatar for managing and sharing data. It defines clear duties and responsibilities for all who manage public sector information. The policy includes key provisions on Data Governance, Data Administration, Data Protection, and Data Sharing. It should be noted that this policy operates subject to privacy, copyright, legal and security considerations.  Agencies should ensure that they are compliant to the relevant legislations applicable in the State of Qatar.

Digital Government 2020 Strategy stipulates the objective of having 100% government services available online while aiming at 80% of all services transactions to be performed online. It is, therefore, pertinent that the websites of all government agencies are designed and organized in a way that makes it easier for the users to navigate through different websites and perform transaction online.

The Government Website and e-Services Framework defines a set of standards and best practice guidelines for the overall design of government websites and e-Services to address the above need.

The Policy on e-Participation was approved and issued by the eGovernment Steering Committee in April 2015 for compliance by all Government Agencies. It seeks to institute the culture and practices of e-Participation across all government agencies and improve transparency through greater people participation, thereby assisting the State of Qatar in achieving its national development goals.

The policy covers 2 key segments:

1. Online public consultation; and
2. Online public engagement

The policy applies to all Government Agencies in the State of Qatar and their online communication and people-engagement activities covering the above two segments

The Open Data Policy was approved and issued by the Digital Government Steering Committee in November 2014 for compliance by all government agencies and to meet the national goals of a knowledge-based economy and society. The policy aims to ensure that all government agencies take steps to expand public access to government data by making it available online unless restricted by law, policy, regulations or contract. The policy applies to information and data in the custody or under the control of all government agencies in Qatar